All items purchased online above £50.00 are on a free delivery service. This service will be provided at the best available method based on the order dimensions. For orders under £50.00 a delivery fee of £2.95 is applied to each order. We aim to despatch all orders within 24 hours of receiving payment. All online orders are stock held at our store and as such are available for quick despatch.
We offer a statutory 14 day period for any purchase from our online or retail store. If the item is damaged on delivery you must refuse the item and it will be returned to us. If you fail to make the courier aware then the item cannot be deemed damaged on delivery and a refund will not be permitted. If you have decided you do not want the item and it is in a resaleable condition with packaging then you can return the item at your cost and we will refund the item or provide an exchange.
All online payments are taken via debit or credit card via our paypal secure account. We can accept cash on collection but this will need to be arranged with our sales team and not via an online order. We can also accept a credit card payment in store.
If you are a reseller and are interested in distributing Mecoy stock then please contact us at firstname.lastname@example.org and we will be happy to discuss distributor options.